No Refunds
All payments made on Hubayo are final and non-refundable. This includes, but is not limited to:
- Subscription fees for premium memberships
- In-app purchases, credits, or tokens
- Any other fees paid for additional services or features
Once a payment is completed, Hubayo will not provide refunds, credits, or exchanges for any reason, including:
- Dissatisfaction with the app or its features
- Failure to meet or connect with specific individuals
- Personal circumstances preventing the use of the app
- Technical issues on the user’s device or internet connection
Legal Exceptions
Refunds will only be issued if and to the extent required by applicable laws in your jurisdiction. If such laws grant you statutory rights that cannot be excluded, our policy does not limit those rights.
App Store Purchases
If you made a purchase via an app store (e.g. Google Play Store or Apple App Store), all refund requests must comply with that store’s policies. Hubayo does not process refunds for transactions made through third-party app stores. Please contact the app store directly for assistance.
Changes to This Policy
Hubayo reserves the right to modify this Refund Policy at any time. Any changes will be posted on our website or app. Continued use of Hubayo after changes means you accept the revised policy.
Contact Us
Questions about a payment? Email us at info@hubayo.com.